Managed IT Services
Make business easier, more reliable, and profitable: Orange Penguin will monitor your computers 24/7 to ensure they run smoothly and are always up to date.
Offload your IT operations and headaches onto us
We assume responsibility for the monitoring, management and maintenance of your IT systems, allowing you to focus on other aspects of your business.
Deploying any new IT in your business can be challenging process, fraught with unexpected hurdles and pitfalls. Our experience and knowledge can take the stress out of this process.
As part of Orange Penguin’s Managed IT Services, you will be offered services such as alerts, security, patch management, data backup and recovery for your various devices: desktops, laptops, servers, storage systems, networks and applications. By delegating your IT infrastructure management to Orange Penguin, you can focus on running your business, free from the distractions and hassle IT systems can present you with.
We tailor our offering to your requirements and budget and operate on a monthly subscription basis. Pricing usually varies according to number of devices, but we take into account other considerations such as the level of support you require – unlimited onsite or remote support is included with some of the services offered.
Unlimited Onsite Support
Unlimited Telephone & Email Support
Unlimited Remote Support (Email, PCs, Servers & Networks)
Standard Service Desk hours 9am to 17pm daily
Preventative Maintenance & Updates
24/7 Real-Time Monitoring & Alerts
Bespoke Preventative Ransomware Protection
Guaranteed Response & Resolution Times
High Rate of First-Contact Resolution
Dedicated Account Manager & Technical Reviews
No Hidden Costs
Enterprise Class Service Management System
All our contact with you will be recorded in our service management system, be it a phone call, email or a meeting in person. We take our responsibility to our clients very seriously. If you tell us to do something, rest assured that your instruction will be recorded, prioritised and acted upon in a reliable and timely manner. We get things done!
We're Here To Help!
Discovery House 3.2
Dundee, DD2 1SW
M-F: 9am – 5pm