01382 250101 info@orangepenguin.it

Managed IT Services

Make business easier, more reliable, and profitable: Orange Penguin will monitor your computers 24/7 to ensure they run smoothly and are always up to date.

Managed IT 

Offload your IT operations and headaches onto us

We assume responsibility for the monitoring, management and maintenance of your IT systems, allowing you to focus on other aspects of your business.

Deploying any new IT in your business can be challenging process, fraught with unexpected hurdles and pitfalls. Our experience and knowledge can take the stress out of this process.

As part of Orange Penguin’s Managed IT Services, you will be offered services such as alerts, security, patch management, data backup and recovery for your various devices: desktops, laptops, servers, storage systems, networks and applications. By delegating your IT infrastructure management to Orange Penguin, you can focus on running your business, free from the distractions and hassle IT systems can present you with.

We tailor our offering to your requirements and budget and operate on a monthly subscription basis. Pricing usually varies according to number of devices, but we take into account other considerations such as the level of support you require – unlimited onsite or remote support is included with some of the services offered.

 

IT Audit

Unlimited Onsite Support

Unlimited Telephone & Email Support

Unlimited Remote Support (Email, PCs, Servers & Networks)

Standard Service Desk hours 9am to 17pm daily

Preventative Maintenance & Updates

24/7 Real-Time Monitoring & Alerts

Bespoke Preventative Ransomware Protection

Guaranteed Response & Resolution Times

High Rate of First-Contact Resolution

Dedicated Account Manager & Technical Reviews

No Hidden Costs

Enterprise Class Service Management System

All our contact with you will be recorded in our service management system, be it a phone call, email or a meeting in person. We take our responsibility to our clients very seriously. If you tell us to do something, rest assured that your instruction will be recorded, prioritised and acted upon in a reliable and timely manner. We get things done!

Managed IT Services

IT Consultancy

Cloud Backup

VoIP (Voice over IP)

Office 365 & Cloud Services

Disaster Recovery

We're Here To Help!

Office

Discovery House 3.2
Gemini Crescent
Technology Park
Dundee, DD2 1SW

Hours

M-F: 9am – 5pm
S-S: Closed

Call Us

01382 250101